Cancellation Policy for Pari Impex
At Pari Impex, we strive to provide the best experience for our customers. We understand that sometimes plans change, and you may need to cancel your order. Our cancellation policy is designed to be as flexible and fair as possible. Please read the details below to understand our cancellation terms:
1. Order Cancellation
Cancellation Before Shipping:
- You may cancel your order within 24 hours of placing it without any penalty.
- To cancel your order, please contact our customer service team at contactpariimpex@gmail.com or call us at +91 6355631229 with your order details.
Cancellation After 24 Hours:
- If you wish to cancel your order after 24 hours but before it has been shipped, a cancellation fee of 10% of the order value will be applied.
- Please contact our customer service team to process the cancellation.
2. Shipped Orders
Cancellation After Shipping:
Once your order has been shipped, it cannot be canceled. However, you may return the item in accordance with our Return Policy.
3. Custom Orders
Custom and Personalized Orders:
- Custom and personalized orders, including engraved items or specially crafted pieces, cannot be canceled once production has begun.
- If you need to cancel a custom order, please contact us as soon as possible to discuss your options. Depending on the stage of production, we may be able to offer a partial refund.
4. Refunds
Refund Processing:
- Refunds for canceled orders will be processed within 7-10 business days of the cancellation request.
- Refunds will be issued to the original payment method used at the time of purchase.
5. Contact Us
If you have any questions or need assistance with your order, please do not hesitate to contact our customer service team. We are here to help and ensure your experience with Pari Impex is exceptional.
Contact Information:
Email: contactpariimpex@gmail.com
Phone: +91 6355631229
Business Hours: 24*7 Support
Thank you for choosing Pari Impex. We appreciate your business and are committed to providing you with the highest quality lab-grown diamond jewelry.
